Job Description

Full-Time Tailor/SeamstressJoe Z Tailoring at Ziker Cleaners | Goshen, INAre you passionate about garment alterations, craftsmanship, and exceptional customer service? Joe Z Tailoring at Ziker Cleaners is seeking a talented Full-Time Tailor/Seamstress to join our team.In this role, you'll help customers look and feel their best by providing expert alterations, fittings, and repairs. We're looking for someone who takes pride in their work, values attention to detail, and enjoys building genuine relationships with customers and coworkers. If you're seeking a positive workplace culture where your skills are appreciated and your craftsmanship makes a difference every day, we'd love to meet you.Alterations & Garment RepairsPerform high-quality alterations and repairs on a variety of garments, including: Pants, Shirts, Dresses, Jackets, Formal wear, Casual wearWork with a variety of fabrics and materials while maintaining company quality standards.Inspect completed garments to ensure accuracy, fit, and workmanship before customer pickup.Demonstrate strong knowledge of sewing techniques, garment construction, and alteration methods.Customer FittingsConduct fittings and measurements for scheduled and walk-in customers.Create a welcoming, professional, and comfortable experience for every customer.Recommend alteration solutions and collaborate with customers to achieve the perfect fit.Accurately take measurements and communicate tailoring recommendations.Time Management & OrganizationManage a personal fitting and production schedule.Ensure alterations are completed ahead of customer promise dates whenever possible.Maintain organized records and track garment progress using company scheduling tools.Meet established productivity and quality expectations.Customer ServiceGreet customers warmly and provide exceptional service throughout their visit.Communicate pricing, timelines, and completion dates clearly.Answer questions and address concerns with professionalism and confidence.Build long-term customer relationships through outstanding service.Equipment & Workspace MaintenanceMaintain sewing supplies and notify management when inventory needs replenishing.Perform routine equipment checks and report maintenance concerns promptly.Keep workstations clean, organized, and safe.Professional DevelopmentStay current on fashion trends, garment fit standards, and alteration techniques.Continue learning and improving tailoring skills and industry knowledge.Utilize company point-of-sale and scheduling software effectively.Preferred Experience2+ years of sewing, tailoring, alteration, or garment repair experience.Experience working in a tailoring shop, dry cleaner, apparel retailer, bridal shop, or specialty clothing environment preferred.Skills We're Looking ForStrong attention to detailExcellent customer service skillsOrganization and time managementProblem-solving abilityAdaptability and flexibilityAbility to remain composed in a fast-paced environmentPositive, team-oriented attitudeSales and relationship-building mindsetRequirements:Ability to operate home and industrial sewing equipment.Manual dexterity for sewing, fitting, alterations, and repairs.Ability to stand, sit, bend, stoop, kneel, twist, and move throughout the workday.Ability to lift and carry up to 20 pounds.Full-Time | 30-40 Hours Per WeekHours:Monday-Friday10:00 AM - 6:00 PMOccasional overtime may be required during peak seasons and will be communicated in advance.Dress CodeCompany-provided branded shirts and jacketsProfessional pants, shorts, or skirts (employee-provided; no jeans)Closed-toe shoes requiredCompany nametagNo non-company outerwear, hats, or sweatshirts during work hoursZiker Cleaners is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive workplace for all employees and applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic.

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